For many importers, investigating their potential supplier with an audit is the last step in the sourcing process. They want to avoid the kinds of problems that can occur when they’re not familiar with the facility that will actually be manufacturing their goods. Anything from production & shipping delays to quality problems to noncompliance with retailer standards is possible without conducting a professional audit of a factory. And importers are more likely to encounter these issues in factories operating in developing countries like Cambodia.
A factory audit in Cambodia helps you verify a number of areas, such as:
If you’re manufacturing in Cambodia, or elsewhere, it’s wise to conduct an audit of your supplier’s factory before placing an order. Putting your trust in the supplier without taking a close look at their facility can lead to a host of quality and compliance issues, dissatisfied customers and other problems. If you’re distributing through a retailer like Walmart or Target, they can even refuse to stock your product if they discover you’re working with a supplier that doesn’t meet their requirements.
AQF has a Western-managed team of local factory auditing experts in Cambodia and throughout much of Asia. With experience in a number of different auditing frameworks, our team offers audits that are tailored to meet your needs. You’ll benefit from receiving a detailed report, complete with photos documenting our findings, to help you vet potential suppliers and ensure you’re working with the right one for your business.
Working with a supplier in Cambodia to manufacture your goods poses many risks. But a factory audit helps you avoid working with the wrong supplier and the headaches that come with it.
You guys are quite efficient in making sure that you are in constant communication with our vendors to set up a time and day to have inspections handled... InTouch definitely pushed to make sure that inspections would be done in a timely manner. Any corrective actions that had to take place were executed well before the exit factory date.
Ron Eclarinal
Director of Production, Betabrand
Since InTouch does a more detailed inspection than what we had depended on with the factories, the quality of the products has improved. Where before when we might find 25 AQL defects, now it's down to three or four,because the factory knows that we want that cut back and InTouch is going to find it.
Deb Choate
Administrative Assistant, Linstol
InTouch’s auditing reduced the level of risk, whether known or unknown, to our company. From the audit findings provided by InTouch, we were much more equipped to make the correct business decision with regard to an acceptable level of risk. The InTouch audit secured our decision making process.
Jerry Davis
Vice President of Purchasing, MJS Packaging
One of our customers had been through multiple suppliers year after year and had been let down with returns and rejections. With InTouch as our eyes and ears on the ground, we retained that business for 5 years without one single rejection or complaint.
Nick Rivera
Director of Operations, MMI Textiles
The speed that we get the reports is always good. We had an experience with some other inspectors where we had to wait an extra day to get the reports. Getting the report as soon as we can is very important, so we can make a decision and give feedback back to the factory.
Denis O'Mahony
Operations and Engineering Manager, Juku Gear
From beginning to end, InTouch is so easy to work with. The inspection report is literally there the next morning when I come into work. It really makes my job easier.
Nicole Thoma
Inside Sales Specialist, MJS Packaging
