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62. Destroying Defective Products

Download this episode (right click and save) When you receive an order full of defective products, you can try reworking the goods. But what if reworking isn't an option? Then it may be in the best interest of your business to consider destroying defective products. InTouch Client Managers John Niggl and Oliver Knack discuss why an importer would choose to destroy an order of goods and what to do to make sure the goods are destroyed properly. In this manufacturing podcast episode, you'll learn about:
  • Common reasons why importers insist on product destruction
  • The proper way to destroy products; and
  • Examples of rejected or defective products destroyed
An importer should dispose of products as a last resort--that is, when the order is unsellable and cannot be reworked. Choosing to destroy defective products protects your brand image by preventing the sale of shoddy goods. It also prevents your goods from getting into the hands of your competitors. And if you’d prefer to read the article that covers this topic instead, check out Product Destruction: The Importer's Guide.
4 ways importers conduct product inspections ebook
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