64. What Do Suppliers Do with Rejected Products?

Download this episode (right click and save) At some point in your manufacturing career, you're likely to receive products that do not meet your quality standards. You and your supplier have a few options for how to deal with rejected goods, but not all of those options are in your best interest as the importer. InTouch Client Managers John Niggl and Chao Wang discuss the different ways suppliers deal with rejected products. In this manufacturing podcast episode, you'll learn about:
  • Four common ways that suppliers deal with defective products;
  • The risks and benefits associated with each; and
  • Tips on what you should do based on how your supplier deals with rejected products
You should be careful when dealing with rejected products because a defective product with your branding can negatively impact your business. Make sure you are upfront and clearly communicate with your supplier. And if you’d prefer to read the article that covers this topic instead, check out What Do Suppliers Do with Rejected Products?.
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