Angel Ashes case study

InTouch and Angel Ashes

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InTouch and Angel Ashes

Angel Ashes has been bringing the finest quality pet urns to market for over 10 years. When it comes to products that are so “close to the hearts” of its customers, there can be no sacrifice in quality.

The Sourcing Challenge

Angel Ashes works only with the most professional suppliers when buying products from overseas; suppliers who treat both their products and employees with respect. However, finding those factories can be a challenge. In early 2010, Angel Ashes contacted InTouch to help identify such suppliers in China.

Working with InTouch

Before placing initial orders with new suppliers, InTouch experts conducted audits of multiple factories on behalf of Wholesale Funeral Products Australia to assess engineering and design capabilities, production capacity, quality assurance processes, and ethical employment and workplace practices.

As Angel Ashes continues to bring this meaningful and beautiful product to its customers, InTouch remains its trusted partner in China for supplier identification and product inspections.

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