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Fly Boys case study
InTouch and Fly Boys
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Fly Boys has been providing flight gear to pilots in the USA since 1996. The company is built around four important concepts: innovative spirit, high quality, exceptional value, and amazing customer service.
When it comes to gear being used by fighter jet pilots and the aviation industry in general, inspection is an integral part of the buying process. That’s why Fly Boys relies on InTouch for pre-shipment inspections of all its mission-critical merchandise.
On-Site Tests and ChecksMost recently, InTouch has ensured Fly Boys receives the highest quality garments and flight suits manufactured in China. InTouch checks the material consistency, weight, seam strength, zipper strength, and size accuracy and performs a variety of other on-site tests to ensure Fly Boy’s merchandise is first-rate and ready for take-off. Thorough InTouch product inspections have allowed Fly Boys to eliminate their need for costly quality control inspections once the products have reached their warehouse. This, in combination with the drastically reduced rate of returns, has saved Fly Boys significant revenues that can now be used to grow their operations.
