Wine Enthusiast case study

Product Inspections from InTouch

Wine Enthusiast’s dedication to provide the best wine accessories led them to begin working with InTouch in 2013. InTouch inspects a variety of wine refrigerators, racks and cooling units for Wine Enthusiast to ensure that items live up to the brand’s standards. Part of this inspection process includes checking for quality defects and other irregularities. InTouch looks out for issues ranging from dents, scratches and color continuity to shelf assembly and temperature reading. Inspectors also verify the products are properly labeled and packaged to ensure they reach their intended destination in excellent condition.

On-site Testing During Inspection

Wine Enthusiast makes customer safety and satisfaction a priority for their products. That’s why an important aspect of product inspection for Wine Enthusiast is performing a series of crucial on-site tests related to safety, current leakage and functionality to make sure the items are safe and functional for end users.
 
Wine Enthusiast continues to rely on InTouch for quality control services because the attention to detail and consistency of reporting allows the importer to maintain and continuously improve their reputation as a preeminent brand in the retail wine industry.